Sales & Returns Policy All sales are final. We do not offer refunds for changes of mind, as every order is fulfilled exactly as requested. We are happy to provide expert guidance to ensure you select the correct shifter; however, if an item is ordered incorrectly without our consultation, we cannot offer an exchange or refund. Please verify your gearbox model before finalizing your purchase.

Warranty & Technical Support A one-year parts warranty and technical support are provided to the original purchaser from the date of sale. In the event of a product failure, we will repair the unit or provide replacement parts. Please note that our warranty covers the product only; we do not cover any labor costs associated with the installation or removal of the product.

International Shipping Orders are shipped via DHL Express from Brisbane, Australia. We do not under-declare the value of goods on shipping documents. While DHL handles the delivery, the buyer is responsible for all duties, tariffs, and local fees charged by their respective country.